Amazing and unique resort, beautifully designed with bright round rooms, quiet green surroundings, a great spa, and an unforgettable breakfast. We stayed for a week, with 2 small kids who loved the amazing pools, and so did we. The hotel staff excelled in making us feel at home, and came through for us especially when our daughter was sick. Later, when we moved to a hospital in Trat, Harry, the manager, went out of his way to assist us in every way he could. We cannot thank Harry and his team enough for their efforts, to make our stay wonderful in every parameter.
Recommended for anyone seeking a unique, pampering holiday in Thailand. We stayed at Aana during New Year. We chose the hotel due to its location and because on the OTA we decided to book with, it was one of the few hotels that wasn't asking for a mandatory new year's gala dinner. We were wrong! Even though that Booking. Besides that, which they said they will not refund, hotel was ok. Room was comfortable, beach nearby was good and the kayaks they provide were perfect just to go down the river where they are located.
On the other side, restaurant was a nightmare. We had dinner out every day. Service was probably the worst part, or the lack of it as there was no one around to help.
We saw a couple waiting outside the spa for at least 25 minutes waiting for someone to take care of them but they had to leave after no one showed up. They also have a bar next to the pool but no one there, only a phone with a message to call someone if needed. We stayed the year before at Amari about 10 minutes down the road by car and we felt the difference. Wouldn't recommend it. Stayed at Villa with the pool and riverside view. Very nice place, clean, stuff ok.
It is away from the town, so basically, you will need a scooter, or taxi to go out. But thanks to that, it is calm place, great for couples. Sort of private beach that is nice - In addition, you can kayak from the hotel, and that was cool. First of all, I did't expect what I experienced when we checked in!
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